CRM & client portal
Centralize contacts, requests, documents and future actions on a path adapted to your teams.
Discuss this solutionWhen files, messages and tools no longer speak, the work disperses. We design applications that gather the right information and simplify useful operations.
A copied command, forgotten validation or poorly defined rights can create errors and make it difficult to track files.
We map a real process, choose a useful perimeter and build a first version that your teams can take over.
The deliverables selected are detailed in your proposal. You know what is achieved, what you validate and what can evolve.
The number of profiles, business rules, data migration, integrations and volumes structure the cost. Subscriptions, API costs and maintenance requirements are identified. An existing tool can be recommended if the customization is not relevant.
Describe the current process with the users, its exceptions and constraints.
Validate screens, roles and rules before developing priority functions.
Build in stages, integrate data and verify permissions and business scenarios.
Organize recovery, ownership and return to the ground to prioritize developments.
An example of a process, files used with anonymous data, user profiles, tools to connect and privacy constraints.
Processing time, input errors, follow-up files and team adoption. We define a starting situation before trying to measure a gain.
Business software in Bamako and Mali: points to be clarified to start calmly.
We compare your rules, integrations and budget with the tools available. If an existing software meets the need, its configuration can be more suitable than a complete development.
Yes. A first version can cover a single process and a limited group of users, then evolve after field returns.
We define authorized profiles and operations. Permissions must be applied on the server or database side, and not only by masked buttons.
An import is examined after examination of the quality, format and volume of the data. Preparation, correspondence and controls are included within an explicit scope.
This depends on their APIs, access rights and conditions. Limits, costs and error scenarios are studied before confirming a connection.
Some uses may include offline operation and synchronization. It is a design constraint to express from the start, not an automatic option.
Follow-up, incident correction and new functions are defined in the accompanying conditions. Access, documentation and maintenance responsibilities are specified.
Your context, your priorities, your constraints.
Let's start with what matters to you.