04 / SCALE · Digital studio in Bamako

A live website.
Reliable support for the long run.

Online posting is a start. We organise hosting and monitoring of your site so that access, updates and interventions remain under control.

From the real

A site without follow-up becomes an addiction that no one controls.

What it changes every day

A forgotten renewal, an aging extension or an unusable backup can disrupt your exchanges with customers and lengthen the recovery.

What we do

We begin with an inventory and then define a follow-up plan with explicit responsibilities, access and procedures.

Choose the right scope

A solution for your need.

Retake control

Audit & Recovery

Inventory of site, domain, access, dependencies and migration risks.

Discuss this solution
Maintain

Preventive maintenance

Updates, operational controls and backups according to an agreed schedule.

Discuss this solution
Accompany

Support & improvements

Processing of applications and small developments in a defined volume, with history of interventions.

Discuss this solution
What You Get

Practical results,
from start to what comes next.

The deliverables selected are detailed in your proposal. You know what is achieved, what you validate and what can evolve.

Budget & scope

The frequency of backups, their retention, the support ranges, the response times and the volume of changes are contracted. Accommodation, licenses and renewals are detailed. No 24-hour service is implicit.

  • Status of accommodation and access
  • Save and restore plan defined
  • Contract updates and controls
  • Incident monitoring and reporting
  • Recommendations for the necessary developments
The process

Clear steps.
Decisions made together.

01

Inventory

Mapping domain, hosting, messaging, software and account owners.

02

Preparation

Define backups, accesses and procedures for problems.

03

Intervention

Carry out agreed operations and monitor sensitive routes after modification.

04

Monitoring

Document changes, alert points and future deadlines.

To get started

The site address, the platform used, the admin access available, the name of the hosting provider and the difficulties encountered.

What we can follow

Interventions carried out, incidents encountered, status of backups and renewal deadlines. Availability and restoration objectives are defined in the contract.

Answers before the estimate

Let’s talk about
the details.

Accommodation and maintenance in Bamako and Mali: points to be clarified to start calmly.

Can you take over a site created elsewhere?

Yes, after a diagnosis of his technology, access and condition. Some occasions require a refresher or migration.

What difference between accommodation and maintenance?

Accommodation provides the infrastructure that serves the site. Maintenance concerns its monitoring, updates, controls and interventions under the contract.

Are backups included?

The contract shall specify the content saved, the frequency, the retention, the place of storage and the restoration procedures. Their mere existence is not enough: recovery must be prepared.

Do you intervene at any time?

Support ranges and response times are explicitly agreed. We do not present a permanent penalty payment as included by default.

Can you guarantee that a site will never be hacked?

No. Updates, limited access, backups and surveillance reduce certain risks without removing any possibility of incident.

Can I keep my current supplier?

Yes if its environment is suitable for the site and the follow-up requested. Migration is proposed when the diagnosis justifies it.

Are the new pages included?

Page creations and functional changes are distinguished from maintenance. A volume of evolutions can be foreseen in the accompaniment.

Your next step

Let’s talk
about your project.

Your context, your priorities, your constraints.
Let's start with what matters to you.